Caring for patients with memory loss or dementia can be challenging for even the most attentive, well-meaning caregiver. We meet Jay Newton-Small, a journalist whose new business aims to improve the lives of seniors with a new online resource called MemoryWell; in it, writers tell the stories of those who can’t tell their own. We also hear from Bertina Hanna, head of a caregiving team that uses MemoryWell, about the impact it can have on working with patients.